Tag: Retail Business
7 Ways for Your Art or Craft Business to Outsell the Retailers Part 7
December 14th, 2009, No Comments
Remember that the value of every customer is equal to the total of their purchases over the length of time they will be your customer. When you remember the potential value of every customer over a life time of purchases it’s easier to offer exceptional customer service. Customers are looking for exceptional customer service something that sets your business apart from everyone else.
7 Ways for Your Art or Craft Business To Outsell the Retailers Part 6
November 16th, 2009, No Comments
The more ways that your service stands out from the competition the more likely that customers will purchase from you instead of them. Think what service options you would like if you were a customer and provide as many as you can. Every time you offer a new option-whether it’s another way to make payments, gift wrapping, customization, or shipping to the customer-you set yourself apart from the competition.
7 Ways for Your Art or Craft Business To Outsell the Retailers Part 5
November 6th, 2009, No Comments
Be sure to answer customers questions with the benefits of the product to them not the features. Remember they want to know how the product will solve a problem for them, save them time or money, or make their life easier. People make emotional purchases, help them feel this product will help them in some way.
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