Getting More Sales from Your Craft Show Customers

June 11th, 2009

by Shasta McLaughlin
The Extravaganza Craft Productions
copyright 2009

I was reading a post by Carla of Cobweb Corner and it got me thinking how she got her prospects (people in her craft show booth) into the buying mood making them buying customers.

Read her post here:
Jewelry Shows – There’s Something about a Sale

The internet marketing gurus I’ve been studying suggest creating a loss leader (a product you lose money on in the beginning to get people buying). They often offer a free product to gain the trust of the prospect and charge shipping on the product because if the customer would pay for shipping they are a qualified buyer.

The thing I didn’t see in her post was after she had her craft show prospects in the buying mood, what she did then.

The thing I’m learning as I study marketing is always offer an upsell or a downsell when a customer is making a purchase.

When you have a customer making a purchase always offer them a complimentary product (meaning a product similar in style or nature to the one they are already purchasing) as an upsell. You can even offer a product that is twice the price of the original one they are buying. Keep offering additional upsells as long as they keep saying yes.

When they say no, offer them a down sell. A down sell can be another lower priced product, a discount on the whole set, or a payment plan.

Tell me what you offer as an upsell or downsell.

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